Senior Technical Support Engineer

Senior Technical Support Engineer
About
The largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, our experts apply innovative technology to protect institutions and safeguard consumers and investors assets by identifying financial crime, preventing fraud and providing regulatory compliance.
The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cyber crime, sanctions monitoring, market abuse, customer due diligence and insider trading.
We are looking for a Senior Technical Support Engineer to join the team!
Qualifications

• BS in CS or technically related discipline.
• 3+ years’ experience software engineering using Java
• 2 years in technical support
• Fast learner
• Thrives in collaborative team environment

Responsibilities

• Review and investigate issues raised by client and provide guidance based on documentation
• Understand client software configuration and customizations
• Utilizes software engineering tools such as configuration management systems, build processes, and debuggers in the software development process

The Offer

• Commissions OR Bonus Eligible

You will receive the following benefits

• Medical, Dental, Vision insurance
• 401(k)
• PTO

**Applicants must be currently authorized to work in the United States on a full-time basis now or in the future**
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