Senior Help Desk Engineer- Fenway, Boston

Boston, MA



$35/hr - $40/hr

A venture capital firm specializing in the life sciences and biotechnology sector is seeking a Senior Help Desk Engineer to join their small team. This team is responsible for providing support to the firm's internal users.

In this role, you will have a diverse set of responsibilities, including project management, implementing new technologies, and overseeing rollouts. You will also work with essential tools such as Active Directory (AD) and Office 365. Any experience with audiovisual support and cloud computing is highly desirable for this position.

This is an onsite role based in Fenway of Boston, MA. 

Required Skills & Experience
  • 7+ years of Help Desk experience
  • Proficiency with Windows environments
  • Previous work with the following tools:
    • O365
    • Active Directory
    • ServiceNow or another ticketing systems
  • Ability to act as a leader, taking charge with implementations, projects, roll outs, etc.
  • Some sort of cloud experience is preferred
  • AV Support experience

Desired Skills & Experience:

  • Degree in Computer Engineering or related field
  • Leadership experience mentoring junior engineers

Tech Breakdown:

  • 100% Windows

The Offer

You will receive the following benefits:

  • Medical Insurance
  • Dental Benefits
  • Vision Benefits
  • Paid Time Off (PTO)
  • 401(k)

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.


Research show that women and underrepresented groups only apply to jobs only if they feel they meet 100% of the qualifications. Motion Recruitment encourages you to break that statistic and apply. No one ever meets all of the qualifications. We look forward to your application.

Motion Recruitment provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) across 11 major North American markets. Our unique expertise in today’s highest demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.

You will receive the following benefits:

  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match with pre and post-tax options
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Olivia Tretout

Specialization: Technical Support