IT Field Technician

One of the largest homebuilding companies in the United States is hiring a Field Technician! This is a contract position where the Field Technician will work in the Folsom, CA office daily before traveling to various field locations across the valley.

During field work assignments, the Field Technician will visit community build sites to help set up those sites. The Field Technician will be installing cable modems, printers, new workstations, StarLink internet connect, and cradle points, and troubleshooting networking issues such as LAN.

Between field work assignments, the Field Technician will work in office to provide support to the high pace service desk for issues like desktop Support, Trouble Shooting Software, Internet Connectivity, Active Directory and Azure Office 365.
Contract Duration: 6 – 24 Months Required Skills & Experience

• Excellent communication skills, including support for non-technical staff.
• Must provide own transportation and have a valid driver’s license.
• Tier 1 and 2 support
• Experience with Office 365 (O365) and Active Directory (AD)
• Experience imaging Windows laptops
• Experience supporting A/V including setup and health checks
• Experience with Mobile Device Management (MDM)
• Networking fundamentals such as LAN, WAN, Routers, Switches, TCP/IP, etc.

Desired Skills & Experience

• Previous customer facing support or MSP experience.
• Mac Support
• Switches and Routers
• StarLink

What You Will Be Doing Tech Breakdown

• 90% Windows desktop support
• 10% Mac desktop support

Daily Responsibilities

• 100% Hands On
• 70% Field Work
• 30% Service Desk Work
• 10-15 tickets daily
• Set up field office sites.
• Laptop imaging.
• A/V Set up and troubleshooting.
• MDM

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.