Test Technician/ Data Center Technician
Fremont, CA
Hybrid
Full Time
$70k - $95k
Job Description
Seeking a motivated and dependable production Engineer who is detail oriented to support customers, test team to ensure system quality. This position will be a member of the test team, duties include, onsite technical support, RMAs but not limited to assemble/troubleshoot/repair server/OS installation/network switch configuration/PDU configuration and provides support to technicians and customers.
Qualification
Job Responsibilities
Experience
Seeking a motivated and dependable production Engineer who is detail oriented to support customers, test team to ensure system quality. This position will be a member of the test team, duties include, onsite technical support, RMAs but not limited to assemble/troubleshoot/repair server/OS installation/network switch configuration/PDU configuration and provides support to technicians and customers.
Qualification
- Ability to adapt to change (positive and negative)
- Ability to read Rack Elevation, Rack and stack servers, network hardware, and accessories
- Monitor, troubleshoot, and correct server, racks and network problems.
- Evaluate new tools and technologies for server / network testing / configuration / operation
- Proven understanding of networking – understanding how to isolate, diagnose, and resolve service delivery components (servers, networks, and applications)
- Familiarity with function, operation, and failure modes of key networking devices (routers, switches, bridges, firewalls, load balancers)
- Experience in a high-volume or critical production service environment
- Strong interpersonal and communication skills
- Demonstrate a high level of attention to detail
- Proven technical troubleshooting experience
- Debugging hardware and firmware related issues and prepare failure analysis reports
- Strong server and rack troubleshooting skills
- Thorough understanding of 10Gb/40Gb Ethernet
- Experience with administrative scripting and Linux automation is aplus. Bash / Python / node.js / etc.
- Experience / familiarity with Linux Server Administration, TCP/IP Networking and Storage solutions
- Knowledge of / experience with Windows / Vmware / other environments with a focus on deployment / and troubleshooting / fault isolation is a big plus
- Ability to work under stress and deal calmly with ambiguous situations
- Ability to prioritize and multitask
- Willingness to take on responsibilities and challenges
- Demonstrate a good attitude
- Capable of working independently with little or no instructions
- Able to work in a team environment and has stable work history
- BA/BS in Computer Science or a related technical discipline valued, but not requisite for the right candidate.
Job Responsibilities
- Testing, Improving, monitoring, troubleshooting processes and shipping the products On-Time will be a critical part of your job.
- Provide On-site technical support to customers.
- Prepare technical reports summarizing findings and recommending solutions to technical issues
- OS (Linux/Windows/Vmware) installation
- Knowledge of network switch configuration. Ideally demonstrate capability to provision switches from an unconfigured state to pass traffic and support SNMP / DHCP / PXE booting. Must include Cisco, and at least one of the following: Arista, Juniper, Dell/Cumulus.
- PDU (Power distribution Unit) configuration and troubleshooting
- Interact with the internal and external customers
Experience
- Minimum of 4 years of experience in servers and rack testing and configurations.
- 3+ years of network configuration experience (Linux environment)
- Previous experience in a manufacturing environment preferred
- Experience with scripting in Bash / Python is a major plus. Powershell / Windows scripting capabilities also valued.
- Extensive experience in Linux Systems Administration, TCP/IP Networking and Storage solutions
- Basic Microsoft Windows knowledge
Posted by: Grace Allen