Test Technician/ Data Center Technician

Fremont, CA


Full Time

$70k - $95k

Job Description

Seeking a motivated and dependable production Engineer who is detail oriented to support customers, test team to ensure system quality. This position will be a member of the test team, duties include, onsite technical support, RMAs but not limited to assemble/troubleshoot/repair server/OS installation/network switch configuration/PDU configuration and provides support to technicians and customers.

  • Ability to adapt to change (positive and negative)
  • Ability to read Rack Elevation, Rack and stack servers, network hardware, and accessories
  • Monitor, troubleshoot, and correct server, racks and network problems.
  • Evaluate new tools and technologies for server / network testing / configuration / operation
  • Proven understanding of networking – understanding how to isolate, diagnose, and resolve service delivery components (servers, networks, and applications)
  • Familiarity with function, operation, and failure modes of key networking devices (routers, switches, bridges, firewalls, load balancers)
  • Experience in a high-volume or critical production service environment
  • Strong interpersonal and communication skills
  • Demonstrate a high level of attention to detail
  • Proven technical troubleshooting experience
  • Debugging hardware and firmware related issues and prepare failure analysis reports
  • Strong server and rack troubleshooting skills
  • Thorough understanding of 10Gb/40Gb Ethernet
  • Experience with administrative scripting and Linux automation is aplus. Bash / Python / node.js / etc.
  • Experience / familiarity with Linux Server Administration, TCP/IP Networking and Storage solutions
  • Knowledge of / experience with Windows / Vmware / other environments with a focus on deployment / and troubleshooting / fault isolation is a big plus
  • Ability to work under stress and deal calmly with ambiguous situations
  • Ability to prioritize and multitask
  • Willingness to take on responsibilities and challenges
  • Demonstrate a good attitude
  • Capable of working independently with little or no instructions
  • Able to work in a team environment and has stable work history
  • BA/BS in Computer Science or a related technical discipline valued, but not requisite for the right candidate.

Job Responsibilities
  • Testing, Improving, monitoring, troubleshooting processes and shipping the products On-Time will be a critical part of your job.
  • Provide On-site technical support to customers.
  • Prepare technical reports summarizing findings and recommending solutions to technical issues
  • OS (Linux/Windows/Vmware) installation
  • Knowledge of network switch configuration. Ideally demonstrate capability to provision switches from an unconfigured state to pass traffic and support SNMP / DHCP / PXE booting. Must include Cisco, and at least one of the following: Arista, Juniper, Dell/Cumulus.
  • PDU (Power distribution Unit) configuration and troubleshooting
  • Interact with the internal and external customers

  • Minimum of 4 years of experience in servers and rack testing and configurations.
  • 3+ years of network configuration experience (Linux environment)
  • Previous experience in a manufacturing environment preferred
  • Experience with scripting in Bash / Python is a major plus. Powershell / Windows scripting capabilities also valued.
  • Extensive experience in Linux Systems Administration, TCP/IP Networking and Storage solutions
  • Basic Microsoft Windows knowledge

Posted by: Grace Allen

Specialization: Technical Support