Help Desk/Support Technician

Grand Prairie, TX

Local Only


$15/hr - $20/hr

Job Description

The client is a national labor broker of installation services that support retailers and manufacturers. They are looking to bring on a Technical Support Specialist to their growing team. This company strives in providing the expertise of a seasoned installation service within their improvement products, including doors, windows, siding, and kitchen appliances.

In this role you will be responsible for tiers 1 and 2 support. Supporting service desk incidents while using the appropriate ticketing systems. Having a background in Windows, Mac, Active Directory, Computer hardware, and Microsoft would be ideal.

This position is full time, Contract-to-hire, onsite 4-5 days a week, and located in Grand Prairie, TX. Hourly range around $15-20/hr. 

Required Skills & Experience
  • High School Degree or equivalent preferred
  • Customer service experience in a call center environment
  • Help desk or technical support experience preferred
  • Knowledge and experience of troubleshooting Office 365 applications
  • Ability to install and troubleshoot software
  • Ability to configure and support internet browsers
  • Mobile application support experience
  • Microsoft Office Products knowledge
Desired Skills & Experience
  • Certifications in Microsoft O365 or Azure
  • Good written and oral communication skills
  • Ability to work in team environments
The Offer
  • Salary will be around $15-20/hr.
You will receive the following benefits:
  • Medical Insurance
  • Dental Benefits
  • Vision Benefits
  • 2 weeks paid PTO
  • 401(k) 5% match
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future


You will receive the following benefits:

  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match with pre and post-tax options
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Daija Barnes