Support Technician

Job Description Our client is one of the nation’s top labor broker companies and they are looking to bring on a Support Technician as soon as possible. The company is seeking an individual who is motivated to advance their IT career and eager to learn and develop new skillsets.
In this role you’ll be responsible for supporting tier 1 and tier 2 tickets and issues. You will also be supporting service incidents while using the correct ticketing systems. The ideal candidate will have a basic understanding of Windows, Mac, Active Directory, computer hardware, and Microsoft suite.
This is a contract-to-hire role that is completely onsite in Grand Prairie. The hourly rate for this role is $18-20. Required Skills & Experience

• Customer service experience
• Software installation and troubleshooting knowledge
• Knowledge of Microsoft Office Suite

Desired Skills & Experience

• Highschool degree or equivalent
• Technical support/help desk experience
• Related certifications are nice to have

The Offer

• $18-20 an hour

You will receive the following benefits:

• Medical insurance
• Dental insurance
• Vision insurance
• 15 days of Paid Time Off (PTO)
• 401(k) with company match

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.