MATRIX Resources is now “Motion Recruitment” and proud to combine job boards to bring the talent community even more expansive market opportunities.

Tier 2 Support Specialist / Grapevine, TX

Grapevine, Texas



$20/hr - $25/hr

A premier home builder in the Dallas Fort Worth area is looking to grow their team and bring on a Tier 2 IT Support Specialist. 

They are seeking candidates looking to grow in their IT career. They are preferring candidates who have experience with software and hardware, tracking and resolving computer related issues, working with vendors to setup, disconnect, and troubleshoot services, and provide a positive and professional experience for end users resolving IT needs. Ideally, they would like for the candidate in this role to have experience working with Windows, O365, Outlook/Exchange email troubleshooting, PC troubleshooting, and Remote Desktop Support for users. This is a customer and end user facing role so excellent oral and written communication is a must have. 

This will be an onsite contract to hire position in Grapevine, TX Required Skills & Experience
  • Windows 10/11
  • Microsoft Office 365
  • PC troubleshooting and issue resolution
  • Remote Desktop Support
  • Excellent oral and written communication skills
  • Can do attitude, willingness to learn and grow, and initiative to self start
Desired Skills & Experience
  • Three years related experience and/or training; or bachelor’s degree (B.A.) from a four-year college or university; or equivalent combination of education and experience.
  • A+, Network+, ACSP, or equivalent experience
  • Experience with Active Directory or Group Policy

The Offer
  • Hourly rate on contract
  • Salary + Benefits upon conversion

You will receive the following benefits:

  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match with pre and post-tax options
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Jillian Freesman

Specialization: Technical Support