IT Support Engineer

The primary objective of this company is to provide individuals with the tools and resources necessary to take control of their health through the development of rapid, affordable home and point-of-care diagnostics. By merging the fields of software, hardware, chemistry, and biology, we aim to create cutting-edge technology that makes diagnostics more accessible when and where it's needed most. Our end goal is to use this technology to decrease costs, enhance patient outcomes, and enhance the overall doctor experience by enabling earlier diagnosis and prompt access to treatment.
As part of our team, your core responsibilities will be:

• Managing user directories, such as Okta
• Managing Google Workspace and Office 365
• Setting up and configuring Mac OS and Windows devices
• Setting up and configuring printers and industrial devices
• Setting up and configuring Apple and Android mobile devices
• Providing general IT support to employees and contractors
• Assisting with vendor management and selection

Qualifications:

• Okta Administration
• Google Workspace
• Microsoft Office 365
• Apple MacOS Administration, including use of MDM technologies
• Microsoft Windows 10/11 Administration, including use of Microsoft Intune
• Experience working in a regulated industry, such as HIPAA or GLBA, preferred
• Experience with Atlassian, Jira, and Confluence preferred
• Experience with Amazon Web Services preferred
• General experience with networking technologies, such as Firewalls, Switches, and Routing configurations, preferred