Help Desk - Tier 1/2 Support

Irving, TX

Local Only


$17/hr - $20/hr


Our client, which is a the largest hospital and hospice gift shop organization, is currently looking to bring on two Help Desk Technicians to their team. These a very urgent positions as they are in the process of a large release to the various store nationwide. They have roughly 550 machines to be deployed along with help on various technical issues/problems.

The CTO and Help Desk Manager is hoping to bring on individuals who have a good background in IT. You will primarily be doing tier 2 and 3 support. This position will partner very closely with the Systems teams, allowing you to get exposure and skills on the Sys Admin side. The ideal candidate will have worked with Active Directory (helping set up group policies and usernames/passwords), VPN hardware/software troubleshooting, MS Office Suite, O365, and general support on laptops/computers/mobile devices.

These roles are slated for 6 months contract-to-hire, with a conversation salary around $40K plus benefits. This will be hybrid onsite (3 days) in their south Irving office. Pay rate will be around $17-20/hr, depending on experience.

  • 1+ years of general IT experience
  • Tier 2/3 support
  • Solid understanding of Windows and Microsoft products
    • Active Directory, O365, Exchange, etc.
  • Bachelors or Associates or High School degree
Pay Rate: $17-20/hr

You will receive the following benefits:

  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match with pre and post-tax options
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Jay Aguiar