MATRIX Resources is now “Motion Recruitment” and proud to combine job boards to bring the talent community even more expansive market opportunities.

Senior UX Researcher / Global Retail Brand

Irving, Massachusetts

Hybrid

Contract

$60/hr - $75/hr

A major convenience store chain is bringing on a Senior UX Researcher to elevate their customer experiences, enhance user interactions, and optimize customer satisfaction across their diverse product offerings. This is a 12-month contract position with the potential for extension, and is 5 days on-site in Irving, Texas. The ideal candidate will be a mixed-methods UX Researcher with a wealth of experience across B2C or B2B industries with an impressive portfolio demonstrating expertise across both qualitative and quantitative research methods.

This company operates a global chain of convenience stores, providing a wide range of daily essentials, snacks, and beverages. Renowned for its accessible locations and 24/7 service, it aims to meet diverse customer needs with convenience and efficiency. This is an opportunity to impact the experience of millions of customers globally in a meaningful and positive way on a daily basis.

Contract Duration: 12 months

Required Skills & Experience
  • Bachelor’s Degree in Psychology, HCI, or related fields
  • 7-9 years of experience in research (B2C or B2B), at least 3 years in a leadership position
  • Ability to build robust connections with stakeholders, relying on your proficiency in varied research techniques
  • Portfolio showcasing quantitative and qualitative research that demonstrates the journey behind the insights
  • Proficiency in remote research and visual presentation skills
  • Clear communication and the ability to articulate insights
  • Adaptability and agility; stay on the cutting-edge with ever-changing tools, methods, and skillsets
Desired Skills & Experience
  • Master’s Degree
  • Consultancy experience with a large research firm working on digital retail products

What You Will Be Doing
Daily Responsibilities
  • Develop and manage diverse research roadmaps for user-centric product areas
  • Lead qualitative and quantitative studies, specializing in remote UX research methods
  • Distill complex findings into actionable insights, facilitating clear communication across teams
  • Apply statistical proficiency, champion service design principles, and present insights through accessible visualizations, occasionally traveling for in-person research observations (up to 20% of the time

You will receive the following benefits:

  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match with pre and post-tax options
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Abigail VanSlooten

Specialization: UX/UI Design