Network Analyst (Audio + Video) #136

This position is responsible for providing Audio & Video technical support to County facilities. Incumbents coordinate and respond to service requests, assist with Cisco Webex/telepresence systems, and maintain Webex, Zoom, Google meeting applications.

• Three years of professional level analyst and systems experience in a large-scale Information Technology environment.
• Minimum of two years experience working with Audio/Video, Webex Systems, Zoom, Google meeting Apps.
• Previous experience working as an AV technician.
• Experience working in a Cisco network/Telecomm Environment preferred
• Experience working with Avaya, Siemens, and/or Rolm systems a plus
• Telecommunications systems administration principles
• Provide customer support for AV systems such as Cisco Telepresence end points, projectors, tv’s, video matrix system, Crestron systems and audio systems.
• Previous experience working as an AV technician.
• Experience with creating/modifying macros for Cisco Telepresence end points and Crestron is a plus.
• Provide customer service
• Repair and perform preventative maintenance on systems
• Maintain records and prepare reports

 

Responsibilities:

 

• Provides technical support to County employees using various telecommunications and network systems.
• Provides technical support to County employees using Cisco telepresence end points, projectors, microphones, video monitors, video matrix systems and audio equipment.
• Coordinating with vendors and customers for AV installations or service break fix.
• Designs, configures, tests, implements, and maintains a variety of hardware, software, peripheral devices, and systems.
• Monitors and ensures systems meet business and performance needs.
• The individual will be required to be on-call after hours, weekends and holidays on a rotating schedule with other team members. The individual will also be required to work with and mentor other team members.
• Perform configuration changes as required; advance level troubleshooting.
• Technical implementation of telecommunications and network infrastructures.
• Troubleshoot technical problems with the critical systems, servers and equipment within a 24/7/365 Data Center environment, handling the more complex and critical problems. Responds to system emergencies as required.
• Performs other duties of a similar nature or level.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.