Lead Principal UX Researcher

Job Description Our client in the Information Technology space is looking for a Lead Principal UX Researcher to join their team and partner with engineering, product management, and business leaders to deliver high quality designs that get the customer’s job done and deliver positive business outcomes. The company is behind the world’s brands reaching nearly 90% of the world’s population. With 27,000 associates, over 161,000 customers, and 1,500 vendor partners worldwide, they have brought a wealth of experience from industry, startups, and leading technology companies to collectively raise the bar and deliver high quality solutions at a massive scale.
As A Sr Principal Product Designer, you will use your creative superpowers to produce and re-use, UX and visual paradigms to help users make data-driven decisions quicker and deliver an intuitive experience across multiple personas in complex scenarios. The ideal candidate will have relentlessly high standards and are never satisfied with the status quo. If you are ready to make a difference, and if you want huge challenges to tackle, we would love to talk to you! Required Skills & Experience

• Take ownership and define an entire category of Experiences.
• Present and defend your solutions in front of executives.
• Interview high-profile customers as well as end users to identify critical business drivers and needs.
• Lead end-to-end feature design and create amazing user experiences that delight customers.
• Direct work of in-house design team and external consultants
• Rapidly visualize, prototype, explore multiple product directions and validate hypotheses - understanding the business and technical impact of your directions.
• Apply your deep understanding of UX best practices to drive innovation in your products.
• Coach and mentor other designers on the team and provide creative/product direction.
• Collaborate with Product, Engineering, Content, and Marketing to deliver a cohesive experience across all channels.
• Contribute to building out practices and culture across the design organization.
• Lead user research projects by employing different techniques (e.g., user studies, surveys, usability tests, A/B tests)

Nice To Have

• Experience working on complex, B2B SaaS products.
• Experience with hands-on web Development (HTML, CSS, JavaScript, React)
• Experience working in complex team.

The Offer You will receive the following benefits:

• Medical Insurance
• Dental Benefits
• Vision Benefits
• Paid Time Off (PTO)
• 401(k) {including match- if applicable}

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
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