Desktop Support Specialist / Atlanta, GA

Our client is looking to hire a Desktop Support Specialist to join their team in Atlanta, Georgia. 

**This opening is a 6+ month long contract position, with the opportunity for extension**

The Desktop Support Specialist is responsible for installation, support, inventory enhancement and management of networked and non-networked hardware such as desktops, laptops, thin clients, printers, and peripherals. In addition, this position is responsible for problem resolution/troubleshooting/training and communicating with end users in a timely and customer-oriented manner. Assist with the deployment and maintenance of service level agreements with appropriate reporting and documentation.

What You Will Be Doing

• Responsible for installation, support, inventory enhancement and management of networked and non-networked hardware such as desktops, laptops, thin clients, printers, and peripherals Installation, support, inventory and management of local system applications.
• Clearly documents system/application/hardware support issue and resolution in the call tracking system for 80% of all assigned support calls.
• Actively support IT policies, procedures and initiatives.

Required Skills & Experience

• High School diploma or equivalent required. Associate or bachelor’s degree in computer science or related field preferred.
• Minimum 2-3+ years’ experience preferred in customer service/IT Support
• Must have CompTIA A+ Certification
• Desktop operating systems, hardware, printers and peripherals, desktop applications (i.e. Microsoft Office products etc.), LAN/WAN Connectivity.
• Strong communication, presentation, and customer relation skills.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.