MATRIX Resources is now “Motion Recruitment” and proud to combine job boards to bring the talent community even more expansive market opportunities.

Data Entry Specialist

Phoenix, AZ

Hybrid

Contract

$17.9/hr - $17.9/hr

Come join our team. Our client is looking for a Data Entry Specialist for a 7-month contract in Phoenix, AZ 85040.

Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.

Contract Duration: 7 Months
Required Skills & Experience
  • High School Diploma / GED
  • 3 years experience with customer service and/or contact center.
  • Automotive industry and/or logistics experience.
  • Working knowledge and proficiency with Microsoft Office products.
  • Servant team member with the ability to build strong trusted relationships.
  • Excellent oral and written communication skills, particularly in a phone, email, SMS, or chat context.
  • Effective time management.
  • Attention to detail and follow-through.
  • Demonstrated ability to adapt to a changing environment.
  • Ability to multi-task within a fast-paced, high-energy, dynamic, and demanding environment.
  • Demonstrated experience being a customer-focused, service-oriented professional.
What You Will Be Doing Daily Responsibilities
  • Become proficient in all knowledge base requirements in order to resolve clients’ needs as efficiently as possible.
  • Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation, and relevant data.
  • Maintain appropriate documentation of conversations in the designated system to ensure handoff continuity and client profile accuracy.
  • Identify client needs, research issues, and provide solutions and/or alternatives.
  • Build sustainable relationships and engage clients by providing best-in-class service.
  • Work closely with our BPO partners, and team members to deliver on client SLAs.
  • Work across the organization as needed to resolve requests and correct issues/problems.
  • Identify areas of process improvement.
  • Effectively communicate.
  • Perform other duties as deemed necessary by management.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits:

  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match with pre and post-tax options
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Mark Reyes