Field Technician/Help Desk

A large home building company is looking for a hybrid Service Desk/Field Tech to add to their growing team. This individual is going to be being a mix of remote, tier 2 and 3 support work as well as some onsite support at various offices throughout the valley. This individual should have experience administering O365 and Active Directory, and have exposure to things like a ticketing system, VPN troubleshooting, etc. This individual should have reliable transportation and be open to commuting to various sites 1-2 days out of the week.
Contract Duration: 12 months Required Skills & Experience

• 2+ years of relevant help desk or service desk style experience
• Strong experience working within the O365 admin portal
• Experience administering Active Directory
• Experience working with Zendesk or a similar ticketing system
• Excellent customer service skills
• Reliable transportation throughout the valley

Desired Skills & Experience

• Experience supporting iPhones or iPads a big plus

What You Will Be Doing Tech Breakdown

• 70% Windows
• 30% Mac/Apple

Daily Responsibilities

• 70% Service Desk
• 30% Hands On Troubleshooting

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.