Onboarding Product Manager - Banking Solutions

Portsmouth , New Hampshire

Open to Remote

Full Time

$140k - $150k

Job Description 
This non-profit financial institution is a member-owned, purpose-driven credit union located in NH. This credit union has been named one of "America's Best Credit Unions" by Forbes, ranking in first place in New Hampshire. They strive to provide exceptional value, convenience, and the highest possible level of service each day while celebrating and supporting their community.

They are looking for an Onboarding Product Manager responsible for feature definition, creation, and ongoing iteration of the onboarding and account opening product area in support of the credit union’s mission and strategy. This scope includes but is not limited to, deposit, card, and lending applications for both the consumer and business product portfolios. This is a full-time hybrid role in Portsmouth, NH. You would need to go into the office once a week.

Base Salary: $150k range

Required Skills & Experience 
  • 5-10 years of similar or related experience
  • Bachelor's degree required or minimum of four years directly related experience
  • Knowledge of Meridian Link account opening platform
  • Knowledge and experience with fraud controls, BS, OFAC etc.
  • General knowledge of consumer banking products, across deposits, cards and lending
  • Proficient in Jira and other Atlassian tools
  • Possess and exhibits excellent analytical, prioritization and time management skills
What You Will Be Doing 

Define and manage a product roadmap for the credit union’s onboarding and account opening experience, across all consumer and business product portfolios, establishing product vision, setting product goals, and managing relevant product lifecycle milestones from initial design through to rollout and sunsetting.
Review product performance analytics; monitor and interpret internal/external business challenges; and use sophisticated analytical thought and judgment to identify solutions, courses of action, and best practices to continuously enhance the member or end user product experience in alignment with organizational strategy.

  • 401k plan with employer contribution
  • Student loan assistance program
  • Tuition assistance program
  • Comprehensive medical/dental/vision +
  • PTO and paid federal holidays

Posted by: Andrew Cummings