HelpDesk Support Specialist

Looking to be at the nucleus of service and support, for an enterprise Production and Construction organization? As a HelpDesk Support Technician, you'll be the go-to expert for resolving a diverse range of software and hardware incidents, spanning Windows and Mac operating systems and various applications

. This role is pivotal in delivering top-tier customer satisfaction and meeting the continuous service demands of a fast-paced environment, where your expertise will be deployed via phone, email, and in-person interactions. We're looking for individuals who thrive on initiative, exercise sound judgment, and can independently diagnose and resolve issues.

Required Skills & Experience

• Experience supporting Windows, Mac, and Mobile devices
• Working AD and TCP/IP knowledge
• Industry Certifications (MCSE, Network+)

Desired Skills & Experience

• Prior experience with end user hardware issues
• Network Security interest or experience

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment’s Employment Accommodation policy. Applicants need to make their needs known in advance.

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