Lead Content Designer

If you have content design experience, we have a great opportunity for you! A well-known Financial Services Company is looking for a Lead Content Designer in San Francisco, CA (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 6 Months

Required Skills & Experience

• Experience with UX design processes, including User-Centered Design principles.
• Experience creating customer-centric marketing content, audits, plans, lexicons, customer facing help content, and interactive message specifications.
• Proficient in SEO and metadata.
• Omni-channel (browser, tablet, smartphone) writing experience for responsive design.
• Demonstrated experience with American for Disabilities Act (ADA) accessibility compliance requirements and implications for content.
• Previous experience in financial services, especially in the commercial and corporate spaces.
• Previous experience working with design systems and established standards.
• Proficiency with Figma/FigJam, Confluence, JIRA, MS Teams, and standard browsers/office productivity tools.
• Have a portfolio that showcases your work.

Desired Skills & Experience

• 3-5 years of UX/UI experience.
• 4+ years of Content Strategy or Content Design experience in the marketing space.
• Understanding of content strategy.
• Experience with website transformations.
• Knowledge or commercial and/or investment banking is a plus.

What You Will Be Doing

• Develop and execute customer-focused content for the Commercial Banking and Corporate and Investment Banking areas of wellsfargo.com that targets a favorable SEO ranking, including marketing and UI copy, labels and definitions, in-flow and on-screen messages, and help content in compliance with channel and content standards.
• Collaborate with multiple teams across the organization to gather and clarify content and requirements and to craft compelling content that resonates with clients.
• Implement SEO best practices and content design considerations to effectively tailor content to reach audience personas and improve organic search visibility.
• Conduct in-depth research on industry-related topics to develop original content.
• Partner with user research to conduct market research and customer analysis to under the needs, preferences, and pain points of our target users.
• Work with project teams to establish timelines and due dates for specific deliverables and provide ongoing status.
• Estimate project scope and managing partner teams’ expectations around process, deliverables, and timelines.
• Analyze content for consistency, accuracy, adherence to Wells Fargo style and brand standards, and user experience implications.
• Collaborate and consult with Content Design peers, colleagues, and mid-level managers to resolve issues and achieve goals; may lead projects, teams or serve as a mentor for lower-level staff.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.