Solutions Engineer- SQL/ JavaScript

This company is a Series A startup that creates data warehouses and analytics platform solutions for companies across the US.

The Solutions Engineer is the bridge between sales, customer success, and engineering. It is a technical expert able to educate customers during the sales process and help guide customers onboard to our platform while tackling any issues customers may face (e.g. bugs, scripting challenges, data exports). This role is a trusted advisor to our customers and is a crucial part of the sales, onboarding, and customer satisfaction function on the team.

The ideal candidate is personable, able to support customers, yet is also proficient with frontend and data (JavaScript + SQL).

Required Skills & Experience

• 2+ years of experience supporting customers either externally or internally including: written emails , video or phone call communication, and prioritizing your responses.
• 1+ years of software engineering experience. You should be able to: Write SQL enough to analyze customer issues, Write JavaScript to live debug with customers, Understand how to read API documentation

Preferred Experience

• You’ve written administrator tooling before.
• Retool, ActiveAdmin, Django Admin, or other similar tools.
• You’ve written Python before.
• Experience as a Solutions Engineer

The Offer

• 100% remote role
• Remote-first team
• Significant equity package
• Generous base salary
• Healthcare Benefits (medical, dental, vision)

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