Desktop Analyst

A Greater Philadelphia healthcare manufacturer is looking to add a new full-time Desktop Analyst to their team. An ideal addition to their team is someone with not only excellent customer service and communication skills, but also someone with experience supporting Windows 10, O365, and working with Active Directory. Those excited about joining a small but growing team of dedicated IT support professionals should consider applying. This is a great opportunity to grow within the IT industry while supporting users both on-site and globally. Required Skills & Experience

• At least 2 years of experience in Desktop Support
• Experience supporting users within a windows environment
• Experience working in Active directory with password resets and user management
• Exemplary customer service and verbal and written communication skills

Desired Skills & Experience

• Relevant certifications including CompTIA+ or Microsoft certifications
• Experience supporting Mac devices

What You Will Be Doing Tech Breakdown

• 50% Windows support
• 20% Active Directory
• 30% O365

Daily Responsibilities

• 70% Hands On
• 30% Team Collaboration

The Offer

• Bonus eligible

You will receive the following benefits:

• Medical Insurance
• Dental Benefits
• Vision Benefits
• PTO

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.