Senior Systems Engineer/ San Mateo, CA
San Mateo, CA
Onsite
Full Time
$110k - $140k
This company is revolutionizing the way businesses manage their finance, accounting, and technology needs. As a cutting-edge, cloud-based outsourcing firm, we serve a diverse range of small to large enterprises across various sectors. We offer world-class talent and personalized service, backed by an innovative online portal that lets you oversee all your operations seamlessly. We are currently looking for a skilled Senior Windows/Network Systems Engineer to join our team.
This is a full-time, on-site role based in San Mateo CA or Campbell, CA.
Qualifications
- Over 5 years of experience in managing, configuring, and optimizing Windows network systems and servers.
- Proficient with Active Directory, Exchange, Office 365, and securing Windows environments.
- Practical experience with network hardware such as Cisco, SonicWALL, and Fortinet switches and firewalls.
- Experience in managing virtualized environments, including VMware and Hyper-V.
- Knowledge of both on-premises and cloud-based data backup solutions, and email systems like Office 365 and GSuite.
- Skilled with Mobile Device Management (MDM) platforms, including Intune and Jamf.
- Independent, self-driven with strong time management skills.
- Excellent communication and client service skills.
- Network certification (CCNA) or similar is preferred.
- Server certification (MSCE) or similar is also preferred.
- Additional technical certifications are highly regarded.
- Lead the maintenance and operation of technology infrastructures at client sites and remotely, supporting a diverse clientele.
- Provide hands-on support for client networks, servers, and storage, ensuring stable operation and infrastructure.
- Participate in planning and deploying IT projects, focusing on high-availability, virtualization, and cloud services.
- Act as a senior technical resource for issues beyond the scope of desktop support or helpdesk capabilities.
- Collaborate with Managers, Service Coordinators, and fellow Engineers to deliver excellent customer service and meet service-level agreements.
- Address and resolve network and system issues, whether remotely or on-site.
- Uphold the company's professional standards in all client interactions.
- Experience with Azure Cloud environments; AWS knowledge is a plus.
- Expertise in virtualization with VMware or Hyper-V.
- Experience with server setups, on-premises AD, and Azure AD.
- Detailed knowledge of Cisco products, especially Cisco Meraki.
- Experience with O365 applications (Exchange, SharePoint, One Drive, Teams, Azure AD).
- Competency with various firewalls and switches, including brands like Palo Alto Networks.
- Familiarity with MDM solutions such as Intune and Jamf.