Senior Windows Systems Engineer/ Windows Network Systems Engineer

This company is a technology-enabled, cloud-based outsourcing firm to small, mid to large enterprises across industries that’s changing the way companies think about finance and accounting and technology services. They provide world-class teams combined with highly personal service, and a portal that let you see and manage everything online. Hiring for a Senior Windows/ Network Systems Engineer.

This position is Full- Time and On- site in Campbell, CA.



Qualification

• 5+ years of experience with administering, configuring, optimizing, and maintaining Windows-based networks and servers.
• Strong experience with Active Directory, Exchange, Office 365 administration, and Windows security.
• Hands-on experience with firewalls and switches (Cisco, SonicWALL, Dell, Fortinet).
• Hands-on experience with heavily virtualized environments (VMware, Hyper-V).
• Familiarity with on premise and cloud-based backup solutions and cloud-based email systems (O365, GSuite).
• Experience with MDM solutions (Intune, Jamf, etc.)
• Self-motivated and able to work with limited supervision, and excellent time management.
• Strong communication and customer service skills.
• CCNA or equivalent network experience is desired.
• MSCE or equivalent server experience is desired.
• Technical Certifications a definite plus

Job Responsibilities

• The Senior Systems Engineer will be responsible for overseeing day-to-day technology infrastructure at client sites and via remote support to support a wide array of customers and their operational and technology needs.
• Provide day to day support of client networks, servers, storage, and overall infrastructure.
• Maintain our clients' IT infrastructure both remotely and at customer site(s) when needed.
• Help architect and implement a wide range of IT projects, such as high-availability, virtualization, and cloud services.
• Be the escalation path for issues that desktop engineers or helpdesk staff are not able to resolve.
• Work closely with Managers, Service Coordinators, and other Engineers to meet customer service-level commitments, and provide world-class customer service.
• Troubleshoot and resolve network and system issues, remote or on premise as needed.
• Positively and professionally represent the face of the company with our clients.

#LI-GA1