Voice Engineer II_Macon GA_CTH

This role is responsible for assisting with the support, maintenance and implementation of the telecommunications infrastructure for the enterprise. This includes the administration of the telecommunications infrastructure and its associated software, including Cisco Call Manager, call

accounting systems, voice mail, interactive voice response, video conferencing systems and web conferencing systems

 

Responsibilities

1. Performs design, implementation, maintenance and monitoring of Cisco Unified Collaboration (UC) environments.

2. Resolves complex incidents and service requests independently.

3. Generates utilization reports related to telecommunications equipment and services.

4. Maintains telecommunications inventory and database of phone numbers, parts and supplies.

5. Provide support to telecom infrastructure initiatives in the areas of Cisco Call Manager, voicemail, video conferencing and web conferencing

6. Provides server level support of the telecommunications environment including backup, capacity monitoring and server rebuild with vendor support.

7. Independently provides basic and complex administration of the telecom environments.

8. Assists with developing technical reference architecture and enterprise standards for Cisco

collaboration environments.

 

Required Skills

• (4) years of experience including hands-on knowledge of the installation, implementation, configuring, programming, and maintenance of telecommunications equipment, video conferencing equipment, and voice/data equipment including current versions of Cisco Call Manager is required.

 

 

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.