Helpdesk Administrator

Helpdesk Administrator 

An automation company, in Philadelphia, that works with some of the largest brand names in robotics and fortune 500 companies, is looking to hire a Helpdesk administrator on a contract basis. In this role you will be doing level 1 desktop support in a mixed Windows and Linux environment, setting up new computers, password resets, managing accounts in google suite, and supporting their 30 internal users. The client is looking for someone with a strong technical understanding and able to help users with various needs.

You will be able to gain hands-on experience on the engineering side, and really grow your career/skillset in the tech industry. If you are someone that can wear a bunch of different hats in a new role and be able to really hit the ground running on all things support, then this is the perfect role for you!

Required skills and Experience

• Desktop support experience – Windows and Linux
• Level 1 support
• Password resets
• Expertise Supporting Google suite
• New computer set up
• Experience decommissioning computers
• Onsite and Remote Support Experience
• Expertise with Troubleshooting
• Excellent Communication Skills

Desired skills and Experience

• Experience in start-up sized companies
• Strong technical skills – being able to help users on various needs
• Application Support Experience
• VPN or Network Support Knowledge
• Any familiarity with Linux – home lab, work experience

What You Will Be Doing

Tech Breakdown

• 70% Windows
• 30% Linux

Daily Responsibilities

• 90% Desktop Support
• 10% Assiting in Projects

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.