OpenText / ETX/VNC Specialist / Remote
Santa Clara, California
Full Time
$120k - $160k
A leading Consulting firm in the Bay Area, using cutting-edge technologies is looking for an ETX/VNC Specialist to join their team. If you are experienced in managing remote access services like OpenText Exceed TurboX (ETX) and have a strong commitment to maintaining system performance and availability, this position offers an exciting opportunity to grow your career.
You will be responsible for the management, maintenance, and optimization of OpenText Exceed TurboX services, ensuring seamless remote access for the global user base. You will troubleshoot and resolve technical issues, monitor system performance, and contribute to capacity planning for environment growth.
Key Responsibilities:
- Manage and maintain OpenText Exceed TurboX services, ensuring high availability and optimal performance.
- Troubleshoot and resolve issues related to Exceed TurboX, providing support to end-users and ensuring seamless remote access.
- Monitor system performance, generate usage reports to ensure proper capacity planning for environment growth, and optimize configurations to meet organizational needs.
- Collaborate with other IT teams to enhance the performance and security of ETX/VNC services.
Qualifications:
- Proven experience with OpenText Exceed TurboX or similar remote access management tools.
- Strong troubleshooting skills with Linux and experience in resolving complex technical issues.
- Proficiency in system performance monitoring and capacity planning.
- Excellent communication skills and a proactive approach to problem-solving.
- Ability to work independently or as part of a collaborative team.
Tech Breakdown:
- 80% OpenText
- 10% Ansible
- 10% Linux Admin
Benefits:
- Work in a fully remote environment.
- Be part of a company that values innovation, collaboration, and personal growth.
- Competitive base salary + benefits
- Medical, Dental, and Vision insurance
- Paid Time Off (PTO)
- 401k matching
Applicants must be authorized to work in the US on a full-time basis now and in the future.