Desktop Support Engineer/Smyrna, GA/Hybrid

Exciting opportunity in Atlanta, GA! A leading insurance company specializing in non-standard auto insurance is looking for a Support Engineer to join their team. This full-time, hybrid role involves working with support tickets, PC configuration, and various tech fixes to ensure smooth operations. You'll be supporting a company that provides essential services to individuals with no credit, low credit, or those new to the country, making a real difference in people's lives while advancing your technical skills in a dynamic environment. You will be at the forefront of a fast-growing company, working with cutting-edge technologies to shape the future of the business.

The company is looking for hard-working individuals who work well on a team. Here, you will have the chance to grow your skills, work on meaningful projects, and enjoy a supportive work-life balance. If you are ready to grow your skills, then this is the place for you!

Required Skills & Experience

• Phone Skills
• Desktop Software
• LAN/WAN Experience

Desired Skills & Experience

• 4-5 Years of Experience
• Computer Science or Related Degree
• Strong Interpersonal Skills

What You Will Be Doing
Tech Breakdown

• Microsoft Office 365
• Microsoft Windows

Daily Responsibilities

• Provide technical support for desktops, laptops, phones, and printers, ensuring timely resolution and follow-up.
• Use ticketing software to track support needs and communicate updates to users about ongoing issues.
• Set up and decommission PCs and peripherals, assist in IT projects, and help train associates as needed.

The Offer

• Bonus OR Commission eligible

You will receive the following benefits:

• Medical, Dental, and Vision Insurance
• Vacation Time
• 401(k) with a company match, commuter benefits, paid holidays, PTO, quarterly bonuses, and more 

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.