Production Support Engineer / Midtown, GA / Hybrid
Atlanta, Georgia
Hybrid
Direct Hire
$120k - $150k
Passionate about problem solving, and helping customers? Check this out.
A growing AI startup here in Atlanta is looking for their next team member. They are hiring for a Solutions Engineer to join their team full-time and in their Midtown office 3 days per week. This is an awesome growth opportunity, for the right person to take advantage of.
You will be working primarily on helping them to understand their customers more by providing sales support and problem-solving techniques for their team. You essentially will be setting up and building code for producing a customer support product that can help automate deploying engineering agents to fix customer-facing issues internally for their company.
Looking for an awesome place to grow and see the impact of your work?
Apply now.
Required Skills & Experience
Daily Responsibilities
The Offer
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
A growing AI startup here in Atlanta is looking for their next team member. They are hiring for a Solutions Engineer to join their team full-time and in their Midtown office 3 days per week. This is an awesome growth opportunity, for the right person to take advantage of.
You will be working primarily on helping them to understand their customers more by providing sales support and problem-solving techniques for their team. You essentially will be setting up and building code for producing a customer support product that can help automate deploying engineering agents to fix customer-facing issues internally for their company.
Looking for an awesome place to grow and see the impact of your work?
Apply now.
Required Skills & Experience
- 2+ years of professional solutions engineering/ support experience
- Strong knowledge of ServiceNow and Jira
- Effective communication skills
- Customer-facing engineering experience
- Ability to lead automation efforts using Git
- BS in Computer Science
- Consultancy or similar industry expertise
- Ability to commute to local Atlanta office weekly
- Passion for AI or learning more about AI products
- Exposure to development environments
- Comfortability with non-engineering tasks
- Problem solving mindset and ownership
Daily Responsibilities
- 50% Hands On
- 50% Team Collaboration
The Offer
- Bonus OR Commission eligible
- 401K
- Paid Time Off
- Merit bonuses / commission offered
- Flexible WFH schedule
- Medical, Dental, and Healthcare Insurance
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.