Field Engineer II

This global e-commerce company specializes in surplus asset management, helping businesses and government agencies sell excess inventory through secure online marketplaces. They offer end-to-end solutions—including asset valuation, logistics, and compliance services—to maximize recovery value and promote sustainability across a wide range of products, from heavy equipment to consumer goods.

They are looking for a Field Engineer II to provide hands-on support across a fast-paced warehouse and data center environment, responsible for troubleshooting and maintaining laptops, printers, tablets, networks, and end-user systems. The role requires experience with tools such as Meraki, Azure AD, Intune, and Macs Defender, along with the ability to assist the service desk and handle both onsite and remote support needs.

This is a 3-month contract-to-hire position based in North Dallas with up to 30% travel to locations including North Carolina, Las Vegas, Phoenix, and various DFW-area sites.

Required Skills & Experience

• 3+ years of IT support experience

• Experience with Meraki, Azure AD, Intune, and Macs Defender

• Experience supporting Windows and Mac environments

• Familiarity with ticketing systems like Jira

• Strong troubleshooting skills in laptops, printers, tablets, and networks

• CompTIA A+ Certification

• Microsoft Endpoint Administration experience

Desired Skills & Experience

• Knowledge of ITIL practices

• Excellent customer service and communication skills

What You Will Be Doing

Tech Breakdown
50% Windows/Mac Endpoints
25% Networking and Server Support
25% Tools and Ticketing (Jira, Asset Management, Intune)

Daily Responsibilities
70% Hands-On Technical Support
10% Management Duties (Project collaboration, asset tracking)
20% Team Collaboration and Escalation Support

 

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.