Enterprise Post Sales Engineer

Job Description

• The primary responsibility of the Post Sales Engineer is to formulate and lead technical revenue-generating activities for prospective clients and existing customers. As part of a small team of sales and customer success professionals, gathering information and requirements, and designing solutions that meet the customers' needs.
• Deliver demonstrations to prospective and existing customers highlighting key strengths and differentiators of the solutions.
• Conduct training courses for onboarding new customers.
•  Should actively seek out and apply knowledge of products, technologies, and businesses to build solutions to solve problems at scale.
• Verify the operability of product configurations within the customers' environment.
• Document and deliver product feedback and new requirements from the field.
• Serve as the technical liaison and collaborate with the engineering team to share knowledge and insight gained through customer engagements.
• Maintain relationships with partner teams and clients (internal and external) and present technical opportunities in a consulting capacity.
• Provide technical pre-sales support to customers and prospects.

What You Will Be Doing

• 80% Client facing (Customer Success/Integration)
• 20% Trouble Shooting
• Ability to Travel 25% of the time

Required Skills & Experience

• Bachelor's Degree - preferably in Computer Science, Engineering, or equivalent discipline
• 3-5 years of engineering work or technical support experience
• Proven track record in architecting software solutions
• Knowledgeable in CAD, SysML, PLM, MBSE, Requirements Management, or other common engineering software
• Experience troubleshooting & debugging enterprise software
• Ability to diagnose browser-based errors
• Knowledgeable in container microservices
• Excellent analysis skills and the ability to develop processes and methodologies
• Must be authorized to work in the U.S. without company sponsorship

Desired Skills & Experience

• Experience coding in an industry-standard language (e.g., Java, Python, C++, Objective-C, JavaScript)
• Experience successfully launching at least two products with cross-functional dependencies, either as an engineer or project manager.
• Experience working in a cloud environment (AWS, Azure, GCP, etc.)
• Experience working with REST API, HTML, CSS, JavaScript
• Experience communicating technical concepts to non-technical, technical, and mixed audiences
• Prior exposure to ontologies
• Experience in a fast-growing tech startup

You Will Receive the Following Benefits:
• Medical Insurance
• Dental Benefits
• Vision Benefits
• Paid Time Off (PTO)

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.