Help Desk Technician III / Part-time / Onsite - Bothell, WA
Bothell, Washington
Onsite
Contract
$40/hr - $43/hr
A managed IT Services Company is hiring a part-time Help Desk Technician III to support their local Bothell, WA office. This is a long term contract role, on-site in Bothell, WA Monday thru Wednesday for a total of 24 hours per work week. Candidates must have experience working in Linux, Windows, and MacOS environments.
This is an exciting opportunity for self-motivated and driven individuals who want to work individually on a part-time basis. Help Desk Technicians will be responsible for receiving, prioritizing, documenting and resolving end-user support tickets for over 500 global users, as well as configuring and deploying hardware and software solutions. This role will be supporting a wide range of professionals, both technical and non-technical, so excellent written and verbal communication skills are a must.
Contract Duration: 12 – 14 Months
Required Skills & Experience
What You Will Be Doing
Daily Responsibilities
This is an exciting opportunity for self-motivated and driven individuals who want to work individually on a part-time basis. Help Desk Technicians will be responsible for receiving, prioritizing, documenting and resolving end-user support tickets for over 500 global users, as well as configuring and deploying hardware and software solutions. This role will be supporting a wide range of professionals, both technical and non-technical, so excellent written and verbal communication skills are a must.
Contract Duration: 12 – 14 Months
Required Skills & Experience
- 3+ years of professional IT experience
- Familiarity with Identity Provider (IDP) and Mobile Device Management (MDM) frameworks
- Hands-on experience coordinating warranty repairs with various hardware wendors
- Skilled in utilizing SSH and RDP protocols for operating system access
- Experience in supporting and troubleshooting Google Workspace applications
- Excellent organizational and task management skills
- Experience working in a fast paced environment
- Ability to work individually and collaboratively in a group setting
What You Will Be Doing
Daily Responsibilities
- 40% Hands on Hardware Deployment and Configuration
- 50% Technical Support
- 10% Team Collaboration
You will receive the following benefits:
- Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.