Payments Product Coordinator

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Payments Business Analyst in Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 24 Months

Required Skills & Experience

• Proven ability to facilitate meetings and create comprehensive and detailed meeting minutes
• Proficiency in PowerPoint, and inherent attention to detail. for maintaining clear and professional presentation materials
• Strong task management and organizational skills
• Excellent follow-up capabilities to ensure task owners meet deadlines
• Proficiency in reporting
• Effective communication and interpersonal skills to liaise with stakeholders at all levels
• Strong MS Office (higher than intermediate expertise in Excel, Word, and PowerPoint)

Desired Skills & Experience

• Experience in project management, coordination or similar roles is beneficial
• Familiarity with tools like JIRA, Confluence, or SharePoint is a plus

What You Will Be Doing

• JIRA (Critical Responsibility)
  • Understanding the Jira process as outlined for the team, including best practices, capturing key reporting and query field values
  • Tracking Status in Jira for Features, Stories, Tasks an Issues using manual queries and reports
• Documentation / Business Requirements Writing (Critical Responsibility)
  • Participating in key requirement discussions to understand the and note down Key decision, Action Items, Key Requirements and make notes during the meeting
  • Converting Meeting Notes into relevant requirement documentation working closely with Product Manager/Lead
  • Taking Initiative to Follow up with specific team on Open items, using chat, or setting up specific topic calls to get them to closure
  • Creating simple flowcharts based on the discussion around Ops Process or System processing requirements
• Meeting Agenda Management
  • Collaborate with Product Leads and Subject Matter Experts to create detailed meeting agendas to ensure all critical topics are addressed
  • Facilitate agendas during calls, ensuring discussions remain on track and objectives are met
  • Work ahead of meetings to collaborate with resources, ensuring they provide updates and relevant materials prior to scheduled calls
• Meeting Minutes
  • Accurately transcribe detailed meeting minutes, capturing key discussions, decisions, and action items with precision
  • Ensure minutes are documented and distributed promptly, serving as a single source of truth for meeting outcomes
  • Please note: Unfortunately transcribing from recordings is not possible
• Task Follow-Up
  • Actively follow up with task owners to ensure timely progress and completion of assigned tasks
  • Identify and escalate blockers to appropriate stakeholders
  • Reporting
  • Maintain detailed PowerPoint and Excel reports on task progress, initiative status, and key milestones for both task-level and initiative-level tracking
• Knowledge Base Management
  • Maintain a centralized repository of questions, decisions, and recurring topics for easy reference and continuity
  • Regularly update and curate the knowledge base to ensure relevance and accuracy

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.