IT support Specialist- Charlotte, NC

We are currently seeking an IT Support Specialist to join a dynamic financial company located in Charlotte, NC. This is a full-time, onsite position where you’ll be responsible for supporting the internal systems, including Active Directory, Windows environments, Mobile Device Management (MDM), GP, and Office 365. The ideal candidate will have 2+ years of experience providing technical support in these areas.
If you are a tech-savvy problem solver who thrives in a fast-paced environment and enjoys troubleshooting, this position is for you! This role offers the opportunity to work alongside a talented team in a collaborative, supportive culture, with plenty of opportunities for growth. You’ll gain valuable exposure to various technologies and be an integral part of a respected financial firm’s IT department.

Required Skills & Experience
· Experience with Active Directory, Windows operating systems, MDM, GP, and Office 365
· Strong troubleshooting and problem-solving skills
· Excellent communication skills, both written and verbal
· Ability to work effectively in a team environment

Desired Skills & Experience
· Experience with Microsoft Exchange and server management
· Familiarity with network infrastructure
· Previous experience in a financial or corporate setting is a plus

What You Will Be Doing Tech Breakdown
· 40% Windows Server Management
· 30% Troubleshooting & Support (AD, GP, O365, MDM)
· 30% Collaboration with IT team and end users

Daily Responsibilities
· 40% Hands-On Support (resolving issues, system configuration)
· 30% User Assistance and Training
· 30% Collaboration with cross-functional teams to resolve IT challenges

#LI- GA1