Product Manager

The Digital team at our client is reimagining how consumers view convenience. As a CRM Product Manager, you’ll be responsible for the planning, development, and management of their CRM systems. You’ll work closely with their software teams and stakeholders to define product requirements and coordinate resources. You'll also be responsible for identifying and tracking KPIs as you build out their CRM capabilities. The ideal candidate is a highly organized individual with a passion for user experience, excellent stakeholder management, and a demonstrable history of shipping superior customer experiences. Required Skills & Experience

• A bachelor’s degree in a related field or comparable professional experience.
• At least 6 years of product management & UX experience.
• At least 2 years in leading product teams.
• Experience as a team lead working with other disciplines to identify, scope, and execute critical projects.
• Strong analytical ability and experience making data-based decisions that elevate teams, members, and products.
• Strong communication skills and emotional intelligence.
• A doer who builds trust within teams and creates excitement about the challenges we plan to tackle.

Desired Skills & Experience

• Experience in developing customer support, CRM, or customer service platforms.

What You Will Be Doing Tech Breakdown

• 80% Product Management
• 20% Other product responsibilities

Daily Responsibilities

• 70% Hands On
• 30% Team Collaboration

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.