Operations Support Role

We are working with a growing tech-driven organization in Lebanon NH, seeking a Technical Support Intern for a part-time onsite contract role. This opportunity is perfect for someone looking to break into IT support, with hands-on exposure to ticketing systems, troubleshooting, and hardware logistics. This role is onsite, Monday–Friday from 3:00 PM to 8:00 PM, and pays $18–$20/hour depending on experience.

Second Paragraph:
This is a great entry-level opportunity for someone passionate about technology and eager to gain real-world experience in a fast-paced support environment. You'll be the first line of response for technical issues, work closely with internal teams, and assist with order fulfillment and inventory management. The position offers a mix of IT support and logistics—ideal for someone looking to build both technical and operational skills. If you’re motivated, reliable, and want a role that offers variety and learning every day, this is for you.

Required Skills & Experience
· 1+ year of customer service experience (help desk or tech support preferred)
· Strong communication and troubleshooting skills
· Basic knowledge of ticketing systems and remote support tools
· High school diploma or higher

Desired Skills & Experience
· Familiarity with ConnectWise or similar platforms
· Experience with shipping/receiving or inventory management
· Proficiency in Microsoft Office and Google Workspace
· Strong organizational skills and attention to detail

What You Will Be Doing

Tech Breakdown
· 30% Ticketing System Use
· 30% Troubleshooting (phone/email/remote)
· 20% Order Fulfillment & Shipping
· 10% Inventory Management
· 10% Documentation

Daily Responsibilities
· 70% Hands On
· 0% Management Duties
· 30% Team Collaboration