MFT/IBM Sterling B2Bi Support Specialist - Remote

Our client is looking for a IT Production Advisor on a 12-month contract in Memphis, TN.

Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management.
You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.

Contract Duration: 12 Months

Required Skills & Experience

• Experience with IBM Sterling B2Bi/PCM and/or other Managed File Transfer systems including Messageway.
• Experience with IBM Sterling B2Bi/PCM required
• High ability to multitask with various assignments is critical.
• Experience working with fast pace multitasking environment to completed assigned tasks and work through obstacles. Experience working out of a ticket queue with defined SLAs
• Knowledge of file encryption software (PGP & GPG)
• Ability to work effectively in a high change environment
• Excellent oral and written communication skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Ability to create and complete comprehensive, accurate and constructive written reports
• Ability to work in a team environment working with Project Managers
• Ability to meet or exceed Performance Competencies

Desired Skills & Experience

• Bachelor's degree from an accredited college or university.
• Experience with Linux Servers, SFTP Server experience, experience in Unix scripting and maintaining scheduled services.
• Experience with Progress Messageway
• Experience with Linux with navigational knowledge
• Experience with UNIX SFTP and FTP server

What You Will Be Doing

• Work in a fast-paced information technology environment migrating and supporting Client Managed File Transfer (MFT) processes moving from a Messageway system to an IBM Sterling system with the PCM user interface.
• Manage assigned workload, leading conversations with clients to establish migration changes needed by the client system and coordinating/executing scheduled process migrations with clients colleagues.
• Work as part of a MFT migration team reporting to migrate MFT processes from a Messageway System to a Sterling System with a PCM user Interface.
• Manage assigned workloads for process migrations, update centralized tracking tools to provide daily status of each assigned migration.
• Understand source migration processes and technologies including connection credentials (ID/Password, SSH Key, Known Host Keys) and GPG encryption keys.
• Setup up and validation of migration processes in IBM Sterling MFT system.
• Work with Clients colleagues to resolve issues and make corrections, coordinate and manage migrations with clients.
• Work with Vendor support for any technical needs/issues within the Sterling system.
• Research and resolve complex technical problems or data discrepancies reported by client.
• Act as client support by identifying and responding to technical and non-technical issues or questions from internal and external customers.
• Review and maintain/update documentation as needed.
• Perform other duties as assigned.
• Support the organization's security policies.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.