NYC Must have drivers license / Help Desk IT Support Specialist

A non-profit organization in Manhattan is looking for an Operations Field Analyst who can travel to different locations in the city to help with a variety of technical issues. The organization is wonderful! They help a population of over 37,000 vulnerable people in NYC, including people with disabilities, people living in poverty, and people facing homelessness. The organization provides case-work support to help people get on their feet, anti-eviction assistance, and a slew of life services for people with developmental disabilities. Thanks so much for applying!

They're looking for someone with a driver's license who has a few years of experience doing help desk work in a Microsoft 365 environment, and is happy driving to one of the five boroughs on a daily basis. The role comes with a company car that you can take home with you if you want to, or leave it at the Manhattan office.

Requirements: 

• 2-3 years of helpdesk experience, troubleshooting technical problems
• Experience with the Microsoft 365 product suite (Teams, OneDrive, etc.)
• Basic network wiring experience
• Windows Active Directory experience
• Comfort solving desk phone and printer/copier support problems
• If you've got the above shown clearly on your resume and are comfortable driving throughout NYC, PLEASE feel free to text 646-876-2568 immediately after submitting your application. 

Benefits:

• Strong care insurance; medical, dental and vision etc
• Strong PTO package and additional sick time
• 401k plan
• Many more!

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