Senior IT Specialist

Located in Raleigh, NC, this is a contract-to-hire opportunity with a dynamic IT services company looking to bring on a Senior IT Support Specialist. This 6-month role involves hands-on technical support across Windows environments, Group Policy (GP), Office 365, and network support, with a strong focus on troubleshooting and optimizing IT systems. This is an onsite position, offering the chance to work with a variety of technologies in a fast-paced environment.
This role is perfect for someone with a jack-of-all-trades (JOAT) mindset who loves tackling diverse technical challenges. You'll play a crucial role in ensuring reliable IT support for end users, working on everything from network configurations to application support. This opportunity offers growth potential and the chance to collaborate within a dedicated, forward-thinking team. If you're passionate about tech, adaptable, and ready to make an impact, this position is for you.

Required Skills & Experience

• 4+ years of IT support experience, especially with Windows environments
• Proficiency with Windows OS, Group Policy (GP), and Office 365 administration
• Strong background in network support and troubleshooting
• Ability to support end users with technical issues and deliver timely resolutions
• Excellent problem-solving skills and adaptability

Desired Skills & Experience

• Experience working in fast-paced IT service environments
• Knowledge of basic scripting for automation and process improvement
• Familiarity with ticketing systems and incident response workflows
• Strong organizational skills and attention to detail

What You Will Be Doing

Tech Breakdown

• 70% Windows OS and O365 Support
• 30% Network Troubleshooting

Daily Responsibilities

• 90% Hands-On Support
• 10% Documentation and Process Improvements

The Offer

• Contract-to-Hire Position

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.