Manager of IT Business Applications
Reno
Open to Remote
Full Time
$140k - $185k
Company Overview: Join a premier company specializing in heating, ventilation, air conditioning, and refrigeration (HVACR) services for commercial real estate. We cater to large enterprise clients and are dedicated to delivering cutting-edge solutions.
Position Summary: We are seeking a Manager of IT Business Applications to lead our software application initiatives and ensure seamless integration across business processes. You will manage a team of five direct reports and work closely with external vendors responsible for our software development and maintenance.
Key Responsibilities:
Required Skills & Experience:
Preferred Skills & Experience:
Cultural Fit:
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Position Summary: We are seeking a Manager of IT Business Applications to lead our software application initiatives and ensure seamless integration across business processes. You will manage a team of five direct reports and work closely with external vendors responsible for our software development and maintenance.
Key Responsibilities:
- Team Leadership: Guide and develop a team of business application specialists, promoting teamwork and ongoing improvement.
- Vendor Collaboration: Manage relationships with external software vendors, ensuring that development and maintenance align with our company goals.
- Automation Initiatives: Lead efforts to automate processes, including:
- Efficiently handling HVAC support requests.
- Optimizing dispatch operations.
- Enhancing technician mobile app functionalities.
- Implementing automated invoicing systems.
- Stakeholder Engagement: Communicate regularly with department heads to gather requirements and provide updates, ensuring alignment with business objectives.
- Software Optimization: Oversee and enhance existing software solutions to meet operational needs.
Required Skills & Experience:
- Professional Background:
- 6+ years of experience in Software Development.
- 3+ years in a managerial capacity within Business Applications.
- Vendor Management Experience: Proven track record in overseeing software projects with external vendors.
- Service Platform Knowledge: Familiarity with platforms such as GP Wennsoft, ServiceMax, IFS, etc.
- System Experience: Background in ERP and CRM systems.
Preferred Skills & Experience:
- Industry Insight: Experience in HVAC, mechanical repair, or field engineering support.
- Technical Expertise: Solid understanding of software engineering concepts.
- Preference for candidates with a background in application development or software engineering, facilitating better accountability with external development teams.
- Familiarity with SharePoint is a plus.
Cultural Fit:
- Ability to engage business stakeholders throughout the development and implementation processes.
- Proven experience in building relationships with internal department heads, with a focus on collaboration (90% internal, 10% external).
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