Senior ServiceNow Engineer / Minneapolis / Hybrid

We are seeking a skilled ServiceNow Developer to join our dynamic team on a contract basis. Based in Minneapolis, MN, this hybrid role offers the opportunity to design, develop, and implement innovative ServiceNow solutions that enhance IT service management processes within a leading retail organization. You’ll work closely with stakeholders to customize and configure the ServiceNow platform, integrate it with enterprise systems, and optimize workflows to meet evolving business needs. In this role, you will take ownership of ServiceNow application development, including workflows, UI policies, business rules, and access controls. You'll also be responsible for troubleshooting and technical support, ensuring seamless functionality, and maintaining comprehensive documentation.

This role requires expertise in JavaScript, HTML, CSS, and AJAX, along with experience in ServiceNow modules like ITSM, ITOM, and CSM. Ideal candidates will have ServiceNow certifications, knowledge of ITIL best practices, and experience integrating third-party applications. The position follows a hybrid schedule, requiring onsite presence in Minneapolis as needed.

If you're a proactive ServiceNow Developer looking to make a significant impact in a fast-paced retail environment, we encourage you to apply and help drive the future of IT service management! Required Skills & Experience

• Proven experience as a ServiceNow Developer, with a strong understanding of the ServiceNow platform and its capabilities.
• Proficiency in JavaScript, HTML, CSS, and AJAX for effective ServiceNow development.
• Experience with ServiceNow modules such as IT Service Management (ITSM), IT Operations Management (ITOM), and Customer Service Management (CSM).
• Strong problem-solving skills and the ability to work independently on complex technical challenges.
• Excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders.

Desired Skills & Experience

• Experience with CI/CD pipelines and infrastructure automation
• ServiceNow certifications such as Certified System Administrator or Certified Application Developer.
• Familiarity with ITIL processes and best practices.
• Experience integrating ServiceNow with third-party applications and services.
• Knowledge of Agile methodologies and experience working in Agile development environments.
• Understanding of cloud platforms and services.

What You Will Be Doing Tech Breakdown

• 30% ServiceNow Configuration & Customization (Workflows, UI Policies, Business Rules)
• 70% ServiceNow Development (JavaScript, API Integrations, ITSM/ITOM Modules)

Daily Responsibilities

• 80% Hands-on Development & Implementation
• 20% Team Collaboration & Stakeholder Communication

#LI-OP

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.