Field Service Engineer
San Antonio, Texas
Onsite
Full Time
$80k - $95k
Exciting job opportunity for a full-time Field Service Engineer for Uninterruptible Power Supply (UPS) systems in San Antonio, TX. The company specializes in critical power equipment, providing essential services to maintain and optimize power electronics. This role requires expertise in PS systems, power distribution units (PDUs), and static transfer switches (STS), with a focus on commissioning, maintenance, and emergency support.
This position offers hands-n work with cutting-edge power electronics technology. They are looking for a technically skilled professional who thrives on problem-solving and enjoys working independently in diverse environments. You’ll have the chance to continuously expand your knowledge through regular trainings on various OEM units and standard Operating Procedures. If you’re passionate about maintaining critical infrastructure and providing top-notch customer service, this role offers excellent potential for professional growth and the satisfaction of keeping essential systems running smoothly.
Required Skills & Experience
Tech Breakdown
The Offer
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
This position offers hands-n work with cutting-edge power electronics technology. They are looking for a technically skilled professional who thrives on problem-solving and enjoys working independently in diverse environments. You’ll have the chance to continuously expand your knowledge through regular trainings on various OEM units and standard Operating Procedures. If you’re passionate about maintaining critical infrastructure and providing top-notch customer service, this role offers excellent potential for professional growth and the satisfaction of keeping essential systems running smoothly.
Required Skills & Experience
- 3-5+ years experience in the critical power industry
- Ability to troubleshoot down to component level on UPS, batteries, PDUs, STS, etc.
- Excellent verbal and written communication skills
- High-level customer service skills
- Proficiency in completing Field Service Reports
- Knowledge of equipment manufacturers specifications
- Ability to work independently and resourcefully
- Physical capability to perform repeated bending and lifting up to 100lbs
- Willingness to work nights and weekends when necessary
- UPS OEM factory training or experience in Lieber/ Emerson/Vertiv, APC/ MGE/ Schneider, or Eaton/Powerware
- Technical degree
- Previous 3rd Party UPS experience
- Previous military experience and training
- Knowledge of general computer hardware and software applications
Tech Breakdown
- 70% UPS and critical power equipment servicing
- 30% Documentation and customer communication
- 60% Hands-On technical work
- 20% Customer interaction and support
- 20% Reporting and documentation
The Offer
- Bonus OR Commission eligible
- Medical, Dental, and Vision Insurance
- Vacation Time
- Stock Options
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.