Service Desk Support Specialist

This client is a well known Boston-based hospital and physician network. They are hiring for a Service Desk Support Specialist who can provide IT support during their Workday implementation. You would answer service desk phone calls, respond to tickets, and troubleshoot any technical issues for end users.

This is a great opportunity to further your career in IT and get hands on training. This is a contract position that requires you to be on site in Somerville, MA. Required Skills & Experience

• 1+ year(s) of experience in IT Support or Customer service
• Phone experience
• Knowledge of desktop and laptop computers, printers, and operating systems
• Knowledge of Workday
• General Understadning of networking concepts

Desired Skills & Experience

• CompTIA, Microsoft, or ITIL certifications

What You Will Be Doing Tech Breakdown

• 100% Windows

Daily Responsibilities

• 100% Hands On

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.