Field IT Systems Administrator/ MSP/

Stamford, North Carolina

Onsite

Full Time

$70k - $85k

Job Title: Junior IT Systems Administrator

Location: Stamford, CT – Occasional Travel to NYC

About Us:

We are a growing IT Services company specializing in providing enterprise-level IT, Cloud, and Cybersecurity solutions to clients across healthcare, government, and business sectors. With a strong focus on the healthcare industry, our mission is to simplify and streamline IT processes so our clients can focus on their core objectives.

Position Overview:

We are seeking a Junior IT Systems Administrator with 3+ years of experience in an MSP/ IT environment to join our dynamic 6-person team. The ideal candidate will provide Tier 1 and Tier 2 technical support, manage tickets, and troubleshoot network issues. This role is mostly onsite in our Stamford office, with regular client site visits across Connecticut, and NYC.

Key Responsibilities:
  • Provide Tier 1 & Tier 2 IT support to clients, including on-site visits to client locations.
  • Diagnose and resolve network issues and other technical problems.
  • Manage tickets and respond promptly to client inquiries.
  • Work with and support environments primarily involving Azure, Active Directory, and Windows.
  • Administer Active Directory, including creating and managing users and groups.
  • Assist with VMWare-related tasks.
  • Communicate effectively with clients, including those in the healthcare space, to ensure their IT systems are optimized.
  • Collaborate with internal teams to ensure smooth service delivery and meet client expectations.

Requirements:
  • 3+ years of experience working in an IT/MSP environment.
  • Experience with Azure, Active Directory, and Windows environments.
  • Proficiency in Active Directory (user and group management).
  • Familiarity with VMWare.
  • Must have a personal vehicle for travel to client sites.
  • Strong problem-solving skills with a willingness to take initiative.
Personable, customer-focused attitude, and

Posted by: Grace Allen

Specialization: System Administration