Desktop Support Technician
State College, PA
Onsite
Contract
$19.34/hr - $21/hr
Our client is looking for a Desktop Support Technician for a 3-month contract in State College, PA 16801.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 3 months
Required Skills & Experience
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 3 months
Required Skills & Experience
- Deskside IT Support experience in a manufacturing environment, customer service, and troubleshooting Dell & Mac laptops and iOS & Android mobile phones.
- 3 years minimum required, with most of that being in a manufacturing environment.
- A+ certification is a plus.
- Maintains, analyzes, and troubleshoots, computer systems (Windows 10 and MacOS), and computer peripherals.
- Mobile phone support (iPhone and Android). Documents, maintains, upgrades, or replaces software systems and hardware.
- Imaging, configuration, and wiping of computers.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Hands and feet assistance on network connection issues; tracking network connections back to network switches.
- Escalates problems and issues to a higher level of support if unable to resolve.
- Represents Compucom in a professional and businesslike manner and communicates effectively with customers and associates.
- High amount of interaction with customers, responding to routine technical questions or requests for information.
You will receive the following benefits:
- Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.