HelpDesk Support Engineer/Bilingual

Here it is- an opportunity for a Bilingual Help Desk Support Technician to join an organization that’s been a cornerstone of the American South's fleet and field equipment industry for several decades.

This is a hands-on role where you’ll manage hardware and software troubleshooting, set up and configure devices, support Active Directory operations, and contribute to a variety of user support and IT maintenance initiatives. 

Your role will be to provide frontline IT support to a workforce that spans across the state—ensuring smooth day-to-day operations over the contract project period for employees in both English and Spanish.

Required Skills & Experience

• Comprehensive (phone/hardware/technical) Helpdesk and Tech Support
• Complete bilingual (English/Spanish) proficiency
• AD/Microsoft suite experience
• Previous history of network support

Desired Skills & Experience

• On-Call availability
• Group Policy experience

What You Will Be Doing
Daily Responsibilities

• 80% Problem-Solving/Trouble-Shooting
• 20% Team Collaboration

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment’s Employment Accommodation policy. Applicants need to make their needs known in advance

#LI-AC1

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.