Phone Support Technician/ Bilingual

Here it is- an opportunity for a Bilingual Phone Support Technician to join an organization that’s been a cornerstone of the American South's fleet and field equipment industry for several decades.

This is a hands-on role where you’ll manage hardware and software troubleshooting, set up and configure devices, support Active Directory operations, and contribute to a variety of user support and IT maintenance initiatives. 

Your role will be to provide frontline IT support to a workforce that spans across the state—ensuring smooth day-to-day operations over the contract project period for employees in both English and Spanish.

Required Skills & Experience

• Comprehensive (phone/hardware/technical) Helpdesk and Tech Support
• Complete bilingual (English/Spanish) proficiency
• AD/Microsoft suite experience
• Previous history of network support

Desired Skills & Experience

• On-Call availability
• Group Policy experience

What You Will Be Doing
Daily Responsibilities

• 80% Problem-Solving/Trouble-Shooting
• 20% Team Collaboration

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment’s Employment Accommodation policy. Applicants need to make their needs known in advance

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