Junior Systems Engineer/Windows/Office 365/ERP

A well known stable company in Lower Bucks County is seeking a Junior Systems Engineer to do a mix of Desktop Support as well as Systems Engineering with Servers and VMware. 
You will play a key role in supporting and maintaining the organization’s IT infrastructure. This position involves a mix of hands-on desktop support, server management, and assisting with Microsoft Dynamics systems. The ideal candidate is eager to learn, adaptable, and ready to contribute to both day-to-day operations and long-term projects.

Key Responsibilities:

• Provide technical support for desktops, laptops, printers, and other peripherals, ensuring timely resolution of user issues.
• Assist in the maintenance, configuration, and troubleshooting of Windows servers, including updates, backups, and security patches.
• Support and assist in managing Microsoft Dynamics environments, including user access, troubleshooting, and basic configuration changes.
• Monitor system performance and ensure the availability and reliability of IT resources.
• Participate in server and infrastructure upgrades, migrations, and other IT projects.
• Document IT processes, support procedures, and system configurations.
• Collaborate with the senior IT team to identify and implement improvements in systems and processes.
• Maintain compliance with IT policies, best practices, and security protocols.

Qualifications:

• 1-3 years of experience in IT support or a related role.
• Proficiency in troubleshooting and supporting Windows operating systems and Microsoft Office 365.
• Basic knowledge of Windows Server administration (Active Directory, DNS, DHCP, etc.).
• Exposure to Microsoft Dynamics or other business application platforms is a strong plus.
• Familiarity with virtualization technologies (VMware, Hyper-V) is a bonus.
• Strong analytical and problem-solving skills with a customer-oriented approach.
• Excellent communication and teamwork abilities.