AV Engineer

AV Engineer

This company is a leading global financial services firm at the heart of the world’s financial ecosystem; they play a pivotal role in managing nearly 20% of the world’s investable assets. With a workforce of over 50,000 professionals worldwide, they bring diverse perspectives together each day to develop innovative solutions that drive value for businesses, communities, and individuals across the globe.

This role is located in Boston, MA or Pittsburgh, PA – Hybrid with 4 days in office required.

What You Will Be Doing:

• Lead the architecture, design, and deployment of BNY’s virtual meeting platforms, including Microsoft Teams, Cisco Webex, and Zoom.
• Oversee colleague experience platforms such as Appspace and TriplePlay, along with live event and streaming solutions.
• Conduct technical assessments and champion the adoption of emerging technologies to enhance virtual meetings and workplace collaboration.
• Provide advanced-level support for complex technical issues, acting as an escalation point when necessary.
• Cultivate strong relationships with stakeholders and senior leadership to deliver strategic insights and expert guidance on AV, intelligent workspace, and live production technologies.
• Maintain close partnerships with external vendors to evaluate and pilot innovative collaboration tools and platforms.
• Design advanced AV systems with a focus on intuitive usability and optimal colleague experience.
• Establish standards, best practices, and operational procedures to ensure consistent, high-quality experiences across all global BNY locations.

Required Skills & Experience:

• 10+ years of hands-on experience in voice, video, and event technology within global enterprise environments.
• At least 5 years of experience managing and supporting video conferencing solutions, including Cisco UCM, Expressway, Webex, RoomOS, SIP, RTMP, and HLS.
• Solid foundational understanding of networking concepts such as TCP/IP, DHCP, routing, switching, multicast, firewalls, SSL certificates, encryption, proxy configurations, and QoS.
• Strong verbal and written communication skills with the ability to influence, align stakeholders, and secure buy-in.
• Proactive, ownership-driven mindset with a practical, hands-on approach to problem-solving.
• Highly organized with acute attention to detail and the ability to remain composed under pressure.
• Experience in financial services or other regulated industries is a plus.
• Flexibility to work outside of standard business hours as needed.

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
This position doesn’t provide sponsorship.