Senior Systems Engineer

An established IT Consulting Firm & Managed Services Provider (MSP) based in Massachusetts is seeking a Mid-Level Systems Engineer for a full-time, direct hire opportunity. This hybrid role will require onsite presence 3 days per week in Jamaica Plain, MA, 1 day per week in Tewksbury, MA, and offers 1 remote day. The salary range is $80,000–$100,000 base, depending on experience.

This is a fantastic opportunity for a well-rounded IT professional looking to level up in a fast-paced, client-facing environment. The ideal candidate is someone who enjoys solving diverse technical problems—from help desk escalations to complex cloud deployments and network configuration. You’ll gain exposure to a wide range of technologies and industries while working with a collaborative, high-performing team. This position offers the ability to grow your skills across infrastructure, cloud, and networking—all while maintaining work-life balance through a consistent hybrid schedule.

Required Skills & Experience
· 3–5 years of IT support experience in an MSP or consulting environment
· Strong knowledge of Windows Server administration (AD, DNS, DHCP, Group Policy)
· Experience with Microsoft Azure (VMs, resource groups, networking, backups)
· Solid understanding of network fundamentals, including routing, switching, and firewalls
· Proven ability to manage escalated help desk tickets through resolution

Desired Skills & Experience
· Certifications such as CompTIA Network+, Microsoft Azure Associate, or CCNA
· Experience with Microsoft 365 administration and migrations
· Exposure to backup and disaster recovery solutions (Veeam, Datto, etc.)
· Comfortable in a client-facing, multi-site support role

What You Will Be Doing

Tech Breakdown
· 40% Windows Server / Microsoft 365 / Azure
· 25% Help Desk Escalation Support
· 20% Networking (Routing, Switching, Firewall Configs)
· 10% Client-Facing Communication
· 5% Documentation and SOP Development

Daily Responsibilities
· 80% Hands On
· 10% Management Duties (project ownership, client consults)
· 10% Team Collaboration

The Offer
· Not bonus or commission eligible

You will receive the following benefits:
· Medical, Dental, and Vision Insurance
· Vacation Time