Windows Infrastructure and Managed Service Engineer

IT Support Engineer – Greater Boston Area – Full-Time – IT Consulting
We are working with a fast-growing IT consulting firm based in the Greater Boston area that is looking to add a skilled IT Support Engineer to their team. This is a full-time opportunity supporting a variety of client environments, offering the chance to work with cutting-edge technologies and gain hands-on experience across desktop support, system administration, and basic networking.

This is a client-facing, field-based role ideal for someone with 4–8 years of experience who enjoys variety, problem-solving, and working directly with end users. You’ll have the opportunity to work in multiple environments, develop both technical and professional consulting skills, and make a visible impact. Candidates must have their own reliable vehicle and be willing to travel throughout Boston and the surrounding North Shore area.

Required Skills & Experience

• 4–8 years of IT support experience in a client-facing or consulting environment

• Strong experience with Windows 10/11, Active Directory, and Office 365 administration

• Solid understanding of basic networking (TCP/IP, DNS, DHCP, routers/switches, firewalls)

• Experience with desktop and laptop troubleshooting (Dell, HP, Lenovo, etc.)

• Familiarity with ticketing systems and remote support tools

• Excellent communication and customer service skills

• Valid driver's license and reliable transportation

Desired Skills & Experience

• Windows Server administration (2016/2019/2022)

• Basic PowerShell scripting or automation experience

• M365/Azure Active Directory exposure

• Experience with backup and antivirus solutions (e.g., Datto, Veeam, Sophos)

• MSP or multi-client experience is a strong plus

What You Will Be Doing

Tech Breakdown:

• 60% Windows Desktop/Office 365

• 20% Windows Server / AD

• 20% Basic Networking (switches, firewalls, routers)

Daily Responsibilities:

• 70% Hands-On Technical Support

• 10% Client Communication & Travel

• 20% Internal Collaboration & Documentation

The Offer

• Bonus eligible
  You will receive the following benefits:

• Medical Insurance

• Dental Benefits

• Vision Benefits

• Paid Time Off (PTO)

• 401(k)

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.