Senior Windows Desktop Support Engineer.

This company is a technology-enabled, cloud-based outsourcing firm to small, mid to large enterprises across industries that’s changing the way companies think about finance and accounting and technology services. They provide world-class teams combined with highly personal service, and a portal that let you see and manage everything online. Hiring for a Senior Windows Desktop Support Engineer.

This position is Full- Time and On- site in Campbell, CA.

Qualifications

• 5+ years’ experience supporting and troubleshooting Windows-based networks and endpoint devices.
• Experience with Active Directory, Windows 7/8/10/11, peripheral hardware, and software applications.
• Familiarity with routers, switches, and firewalls as related to troubleshooting endpoint devices.
• Experience installing Windows software, patches, and updates, as well as 3rd party apps and desktop encryption.
• Familiarity with MacOS and related Apple devices.
• Self-motivated and able to work with limited supervision.
• Good verbal and written communication skills.
• Great attitude and customer service skills.
• Ability to travel to nearby local customer sites as-needed.

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Job Responsibilities

• The Desktop Support Engineer will be responsible for supporting day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise perspectives, and not just be cubby-holed at a single employer.

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